I recently completed data wiring for a customer. They, like others, were moving users, cubicles, etc, and needed new drops and moves. It was staged as the users moved from area to area. The local IT support person called me after I was done with the first area and indicated that the PCs would not connect to the network. I asked if he patched the connection to a switch in the closest. His response “oh, I have to do that?” I informed him he would and that it is standard practice for a wiring install to be terminated and tested, but not connected to the switch as that is the local IT responsibility for a number of reasons. He understood and was OK with that.

Cut to two days later and area #2. Same local IT person contacted me and asked why the PCs would not connect to the network. Same answer from me. His response “oh yeah, OK.”

Fast forward another two days. Same person, same question. His response, “oh yeah, I guess I should have checked that first”.

It never ceases to amaze me.