What has happened to the phone skills if people. Is it the cell phones, texting, not caring? Why am I asking? Today I got a voicemail that said “This is Tom. Call me at 867-5309.” No I’m calling for…. Or this is …. So and so gave me your number to call about x. I have customers that call me on my cell and when I say hello, they respond with “hey” or “how’s it going”. Uh, how about you say “hey, this is Jane Doe, is this so and so”.

Maybe it is just me.