The title sums it up. last night I worked on a customer requested conversion until 3am. They wanted to switch around a bunch of users and email addresses to consolidate into a job description type login as they have high turnover and want to keeps things consistent as an employee leaves a position. All went well with the exception of the time it took to do. In the morning I get an email from a department manager indicating user login issues. I emailed back summarizing the changes. About an hour later I get an ANGRY call from the director that asked me to do this. She is irate that I am working with users and billing her for all this additional time when I shouldn’t be involved as it should all go through her. The tone was that of someone berating a child, which does NOT work with me. Nobody, and I flat out mean NOBODY speaks to me that way. It is not arrogance or anything, it is unprofessional! I did all I could from just hanging up on her. I raised my tone to almost screaming how all I did was send an email of the changes and did not charge her. Additionally, I stayed up until 3am to do this for them (she was complaining how this is being done during work hours, etc.). She backed down and went into the calm OK thanks tone after she realized I’m not going to put up with that shit from her.

Seriously folks, you DO NOT talk to people like that. I don’t give a shit you you think you are. If you can’t be professional, then fuck off.